Dear Customer,

Due to the migration towards a new ERP system inside CinemaNext, the synchronization of Support Tickets between our ERP system and the Customer Portal is currently not operational. We do apologize for the inconvenience.

In the meantime, if you want to log a new Support Ticket or if you want to get the latest update regarding an existing Support Ticket, we kindly ask you to contact your Customer Support Team by mail or phone.
The contact details of the different support Teams are found here: https://cinemanext.com/services/support/emergency-support

Thank you for your understanding

Your CinemaNext Support Team